Privacy Policy | TR✨PLY

1. Who We Are

TR✨PLY ("we", "us", "our") operates the travel community platform at our website. We are the data controller for personal data collected through the Platform. Contact: hello@triplysquads.com, +971 52 516 3595, UAE.

2. What Data We Collect

Account and profile: name, email address, password (hashed), and profile details.
Bookings: travel preferences, selected dates, booking reference, and booking communications.
Payment: we do not store your full card number. Card payments are processed by Stripe (PCI-DSS compliant). For BNPL via Tamara or Tabby, payment data is handled by those providers under their own privacy policies. We may receive limited transaction data (e.g. last four digits, status) for support.
Usage and technical data: IP address, browser type, device information, and pages visited.
Communications: records of emails, calls, or contact form submissions.

3. How We Use Your Data

Create and manage your account and bookings.
Process payments and send booking confirmations, updates, and support messages.
Share necessary booking data with payment providers (Stripe, Tamara, Tabby) to process transactions.
Comply with legal obligations and prevent fraud.
Improve our website and services.
Send marketing emails only if you have agreed; you can opt out at any time.

4. How We Store Your Data

Your data is stored on secure servers in the UAE or jurisdictions where our service providers operate. We retain data for as long as needed to provide services, resolve disputes, and comply with legal obligations.

5. Sharing Your Data

Payment providers: Stripe (card payments), Tamara, and Tabby (BNPL) — to process transactions, each under their own privacy policy.
Travel providers or partners: to fulfill your booking.
Service providers: hosting, email, analytics — under strict confidentiality.
Authorities: when required by law or to protect our rights.

We do not sell your personal data to third parties for their marketing.

6. Your Rights

You may have the right to access, correct, delete, restrict or object to processing of your data, and to withdraw consent. Contact us at hello@triplysquads.com to exercise these rights.

7. Cookies

We use cookies to run the website, remember preferences, and analyze usage. You can manage cookie settings in your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will change, and we may notify you of significant changes.

9. Contact

For privacy-related questions: hello@triplysquads.com or +971 52 516 3595.